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Title
CRM : customer relationship management : leder du dina kunder eller leder dina kunder dig? / Kaj Storbacka, Jarmo R. Lehtinen ; översättning: Christer Ekberg
Author
Storbacka, Kaj, 1957-
Imprint
Malmö : Liber ; Stockholm : Publit [distributör], 2012
LIBRARY / MAP
CALL NUMBER
STATUS
MESSAGE
Garaget:Vuxen Facklitteratur (650-699)
658.8
ON HOLDSHELF
---
Edition
2. [utg.]
Descript
209 s. : ill. ; 21 cm
Series
Bättre ledarskap, 99-0140014-7
Subject
Kundrelationer
Kundkontakter
Customer relationship management
CRM
Customer relations
Classmark
658.812
Qbla
Alt Auth
Lehtinen, Jarmo R., 1949-
Translation
Asiakkuuden ehdoilla vai asiakkaiden armoilla. Svenska
ISBN/ISSN
9789147098347
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