Includes bibliographical references (pages 342-348)
Different styles, different backgrounds... yet great managers share one common trait: they don't hesitate to break virtually every rule held sacred by conventional wisdom. And, yes, they even play favorites. In this revision of the longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers. You'll learn how the best managers select an employee for talent rather than for skills or experience; set expectations; build on each person's unique strengths rather than trying to fix his or her weaknesses; and get the best performance out of their teams